Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Hilton Head Island, SC
View more jobs in South Carolina

Job Details

Food and Beverage Operations Manager-Relocation Assistance

Location
Hilton Head Island, SC, United States

Posted on
Mar 02, 2022

Apply for this job






Profile

Job SummarySupervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..Candidate Profile Education And Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.Core Work ActivitiesManaging Day To Day Operations Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. Supports and supervises an effective monthly self inspection program. Operates all department equipment as necessary and reports malfunction. Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. Encourages and builds mutual trust, respect, and cooperation among team members. Understands employee positions well enough to perform duties in employees' absence. Develops specific goals and plans to prioritize, organize, and accomplish work. Monitors and maintains the productivity level of employees. Verifies that all team members/supervisors understand the brand specific philosophy. Maintains the operating budget, and verifies that standards and legal obligations are followed. Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. Celebrates and fosters decisions that result in successes as well as failures. Communicates areas that need attention to staff and follows up to verify understanding. Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. Follows property specific second effort and recovery plan. Stays readily available/ approachable for all team members. Demonstrates knowledge of the brand specific service culture.Providing Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Takes proactive approaches when dealing with guest concerns. Sets a positive example for guest relations. Stays readily available/ approachable for all guests. Reviews comment cards and guest satisfaction result with employees. Responds in a timely manner to customer service department request.Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Analyzes information and evaluates results to choose the best solution and solve problems. Performs hourly job function if necessary. Extends professionalism and courtesy to team members at all times. Comprehends budgets, operating statements and payroll progress report. Performs other duties, as assigned, to meet business needs.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Source: Hospitality Online,

Company info

Sign Up Now - FoodServicesCrossing.com

Similar Jobs:
A Complimentary Bar Supervisor is responsible for supervising the services of the complimentary evening reception in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be d...
EmploymentCrossing was helpful in getting me a job. Interview calls started flowing in from day one and I got my dream offer soon after.
Jeremy E - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
FoodServicesCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
FoodServicesCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2025 FoodServicesCrossing - All rights reserved. 168 192